Data Science & Data Driven CRM
- Customized offers Increase customer satisfaction through customized offers such as next-best offer in the call center, personalized email campaigns, or real-time cross-selling and upselling
- Customer-specific forecasts Increase customer loyalty by identifying the risk of churn at an early stage and implement corresponding countermeasures taking into account customer lifetime data
- Comprehensive guidance Implement data science and predictive analytics successfully and correctly
- Added value Profit-enhancement using insights from your data, e.g. via uplift-optimized campaigns
- One-Stop-ShopEverything from a single source: spanning consultation, implementation, and regular inspection
Dr. Alexander Kaul
Unit Manager Data ScienceAlexander Kaul leads the data science unit in Munich and has been working as a consultant for over 10 years. In the course of his career he accompanied different projects, from vision to first implementation till continuous development in an ongoing operation. Currently he develops new data driven business models with his clients.