Austrian Airlines

Find Flights, book and check-in on all mobile platforms

The Idea

Customers of Austrian Airlines want to enjoy optimized user guidance and have an overview of offers. The customer must be made to feel as though they are receiving a premium service from the very outset. At the same time, additional services provided by Austrian need to be positioned intelligently and carefully in order to optimise the conversion rate.

The solution

The mobile solution from mVISE combines user experience with conversion and includes the mobile website, as well as the smartphone apps for iOS and Android.

The service

The project was executed with long-standing Austrian Airlines partner 2e Systems, which was responsible for back-end development and data provision in the front-end systems. In order to maximize efficiency, Austrian has opted for an implementation based on PhoneGap and Steroids, which enables a simple modification of mobile-optimized html5 contents for various different app platforms.
Scope and functions have been continually enhanced since the solution’s initial launch in the fall of 2014.

Planning

  • Flight plan: Here you’ll find information about the route network of Austrian Airlines and our partners
  • Book flights: Book your Austrian Airlines flights on the go
  • My bookings: View your booking before departure and add more information or services
  • Check-in & mobile boarding card: Use the mobile check-in option available 24 hours before departure. Also available offline

Added value

  • Profile benefits: View all of your bookings in one location, manage your details and bookings, fast booking and check-in
  • Offers: Booking offers and myAustrian best price – there and back, including all fees

Current topics

  • News: Here you’ll find current flight information and details about potential disruptions to operations
  • Lounges: Here you’ll find information about all airport lounges provided by Austrian Airlines
  • Contact: Here you’ll find contact information for all global Austrian Airlines offices

App store

iTunes: Austrian Airlines iOS

Google play: Austrian Airlines Android

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